I love the backpack and the vest. I ordered a medium, it came yesterday on Monday, March 21st 2022, I'm really disappointed, as I thought a medium would be a medium when I open the package and open the backpack it seems to be a large and not a medium and now I have to ask for an exchange for a small and I hope a small is a small or a small to a medium. I don't know if there was a mistake and I got a large instead of a medium but it's really disappointing and it's costing me time and money to ship it back.
I would have like instructions included.
This product is INCREDIBLE. The quality is UNMATCHED. I mean it’s truly amazing and does everything it shows and says. The sizing Guide is spot on to. This is truly one of the best products I have ever purchased. It’s made with expensive quality material for the price. It’s opposite of one of Those things where you pay high dollar for the product and get a cheap product, NOT THIS ITEM.. the product is high quality but The price is fantastic. SUPER DUPER HAPPY !!! It’s also VERY comfy fur The furry ones. I honestly can’t say enough about this product & how great it is AND it was delivered really quickly to!!
Great product and my dog enjoys it too
Had a hole in the bottom of the carrier. Like someone had cut it during packaging
I have never received the dog backpack carrier
Everything about it is good except there needs to be a chest strap to keep straps from slipping off shoulders when wearing pup in back and the ability for the straps to cross in the back to prevent same when pup is in front.
Is very beautiful!! My Chihuahua loved! Note 10!! Thank you. The shipping was super fast, not reached a week!
I am not happy at all! The exchange policy is ridiculous and so is their sizing. It goes by weight only and they should consider length of dog as well as ours was too small and they will not exchange it so it is useless to us! I don’t recommend this company at all!
My little boy loves the backpack. I am riding with him almost everyday with the bike :DD
The backpack is exactly as in the description. It is sewn qualitatively, mesh, so that it is not hot.
Great backpack!!! Took for Jack Russell (weight 7 kg) for trips on the bike. Size M came up perfectly. The dog is not tight. If they took L, the cutout for the head would be too high for a short dog. There is a strap for fastening to the collar, the dog will not pop out. the fabric is breathable. Quality at altitude! Very satisfied with the purchase.
Friendly staff and quick delivery
It is great!!!
Works very good
great quality. dog loves it
Sadly we are STILL waiting for this item to be delivered. I have emailed you twice now looking for an update.
Haven't had to use it much yet. Very cute.
We love it! It’s perfect for hiking. We love all the compartments and storage too!
Cutest backpack ever. Love it! Well Made and Perfect for my Yorkie!!
I like the backpack ...but I ordered two and only received one ....what happened to the other one ...they were 34.99 each ...
Great idea, so many people are surprised it is a specialise bag for dogs. Has been great helping us socialise our puppy with the noise and people in our area while he is unable to go for walks until after his final vaccination. Will also be great when can go for a walk when we want to go that bit further than he is capable. Recommend it especially for owners with small dogs.
Love my backpack. I can use in the front or back. Very comfortable and light weight.
It took about a month for the backpack to be delivered as a gift to my daughter. I placed the order and was thanked for "joining" Petyfy and never heard another word about my order. No shipping date. No tracking form. Nothing! My credit card had not been charged, so in mid-January, I placed another order and inadvertently ordered the wrong size--had to cancel and reorder. My daughter called me that night to say the original backpack had arrived! I had still heard NOTHING! Then the charge appeared on my credit card. I have been trying to get Petyfy to cancel my final order. That charge has been added to my credit card and now it seems I can't get it removed. I have emailed with no response. I hate to say something negative here, but maybe this is how I can get this rectified. My daughter is thrilled with the backpack but due to all the bad weather lately and her work schedule, she has not been able to go hiking with her dogs. Hopefully it will be as well made as it appears and she will get lots of use from it! Please---if there is any way to help get that last order cancelled and charge removed I would be most grateful!
I like this carrier because my Yorkie, Rocky can be kept close and be able to see everything when we go on our long walks.
The item is well built but wish the straps were longer, especially the one around the waist.
I'd love to shop with you but you don't accept Discover Card.
I love. Thanks
I’m still waiting for you to deliver, I order 2 and until now nothing! Kuldip you please check on those!
My dog always manage to get his leg out
Good quality product. Swift delivery!
Alba D N.
It’s a good backpack. The only thing was that it took almost a month to be delivered. We much rather pay the extra money in Amazon and get it in a couple of days. Safe to say, we won’t be ordering for this website again.
I have a 10 week old puppy who has not had all her shots so when I walk our other fig I can take the pup along. Just what I was looking fo a nicely made, light weight puppy pack.
I bought this awesome backpack for my kitty cat. I'm training him for the outdoors adventures we are going to have this year! My dog is to heavy for this...but is just right for my feline ! Thank you
I would tell anyone ordering to understand that this company ships from Shanghai, China and it takes about a month to receive your order. I ordered a backpack on Dec. 14th and have not received it as of today, January 7th. It's in Nevada as of today and we live in Florida. Even if this backpack is the bomb I do not think I would order from them again. Buyer beware.
It’s too small for my cavapoo so unable to use it, other than that it’s
Put her in it on a pretty cold night with her special blanket. I put her in the front and she is 11 lbs and so many people stopped to talk about her backpack and I was ringing the Salvation Army Christmas Bell. Everyone that stopped put in money. Very good night for charity and I was comfortable caring her in the pack.
Love it, just needs the waist strap longer. Hopefully they will send me an extention or I will have to figure out how to fix it.
Easy website to use and shipping was quicker then expected. A Christmas miracle!
Bought for small puppy-4lbs. He can get his forepaws out of the neck and struggles. Hope he grows into it as his max wt. is to be 6lbs.
Sooo Happy that my baby can now go for long hikes. When she is tired she wants IN it’s Awesome and of course the little details are Adorable.
The back/front pack is wonderful for taking my puppy for a walk, it allows us to walk a long ways without exhausting her. She walks for a bit the. Gets into the back pack and I get exercise. It is well made and comfortable to have on
Love this sturdy, secure backpack. Our 13 lb Pomsky loves the backpack ride home when she tires out after a romp at the dog park!
I am happy with the purchase. Delivery was good for during a pandemic and just before Christmas. The only thing I wish is that the shoulder straps were a little more robust. My dog is 14 years old with mobility problems and I am having trouble convincing her that she can't hike for herself. I am sure she will settle down after a few more try's.
Again it took six weeks to arrive! But it is a wonderful product at a great price. Thank you
Love it. Took a while to arrive but I understand why.
It’s for a gift for January but I’m find it so pretty
Received it, love it.
We are using our backpack for a rag doll cat..winter is here now so not out much...to cold...our plan is to take the little mister RVing and hiking with us...he seems to like being out with his family in his backpack...thank you
This is exactly what I was looking for. Light weight and has a floor, Which others don't have. It allows my dog to relax and not put pressure on her back.
Ordered from Canada and it took a long time to arrive!! Waiting for this was hard but so worth it my little Cavapoo is very content to be able to be close to me.
Everything is quite well made except for the stitching at the bottom of the straps. It looks weak on both sides and im worried it is going to rip after a few uses. But i do hope its going to last a long time.
Just got a large. Looks just like ad! Good quality and smart!! Great buy!!
Excellent company to deal with and delivery time was way quicker than I thought. Would definitely recommend and buy from Petify again.
Better than expected. Love it. So easy to get pup out socialising safely while waiting for vaccinations
Nice to have new products being designed for pets. It would be nice to see a bigger selection of products! I know you are a fairly new company but pets are never put in second place. Would love to see new toys!
Just got this today! Ordered the M for my 12.5-pound Shih Tzu— and the size seems great. I’m happy that the backpack itself is super light weight, as it’s heavy enough carrying a dog on your back (or front)! My pup was so comfy in the bag—that she stayed in there even after I took it off and opened it up! One note: I’m of a slim-to-average build—and I found the waist belt none too big—even when adjusted—so I can imagine that this could be an issue for some. It only fits around one’s waist—and yet the backpack sits lower, so it’s hard to get the belt situated there. I have not actually used this yet. It seems good—but I can imagine that it could be hard on one’s back if worn a long time. However, overall, it’s super/cute (love the bright color) and practical (glad that there are lots of pockets). It’s incredibly easy to get your pet inside—and she seemed comfy there. I’ve tried two other backpacks before this—and this is much lighter weight than one of them and easier to use than the other one. Good product! One last thing: delivery took a little longer than expected, but Covid and the holidays might be causing delays.
Chico loves the backpack and so do i! Gracias!!
I love the dog carrier unfortunately when I received it it’s ripped very disappointed
I love it and my cat too! good quality
My sweet pet is 10 lbs and this is great to travel with ...I can carry her and have my hands free and she’s happy !
Awilda M. B.
My dog love .
Love the bag! It is just a bit too small for me so I am regifting it for Christmas! It's very durable and I wish it worked better for me. Hoping I get some cash for Christmas so I can buy a bigger size!
I got this bag several weeks ago because my older dog has trouble keeping up with my much younger dog. I love this bag. It allows me to exercise both dogs and when my older dog gets tired, I can keep going to make my younger dog happy! Works great and very comphy for my dog!
I ordered two by mistake and don’t know how to send it back and get my money back. I am alone and no one to help me I s trying to learn. Could you send paper to say how to send one back and get my money back. I am sure I will by other things but didn’t mean to pay for two. Thank you. Rita kirk. Cohasset Mass. 02025. 781 413 6744.
I went to use it the first time and the string that tightens the pack only had one end in the spring so I am not able to use it. Please tell me how to fix it
Sometimes my 4 lb Yorkie will walk, but usually she puts on the brakes. I end up carrying her. We both love the carrier; makes our walks enjoyable.
I bought this for my daughter as a Christmas present so can't say anything about how successful it is at this point. I do think she will love it. She walks her dog who is (older and blind) and carries her part of the time. I think this will be perfect. Excited to give it to her!
I purchased the medium size backpack for our pug. It is very attractive, well made, and has a lot of safety details. Unfortunately, our stubborn pup would not have anything to do with going in it, much less staying in it. I contacted the company for instructions to return it and request a refund only to learn that it would need to be sent out of the country at my expense. This was not acceptable since it would probably cost more to send than the purchase price and in this day and age of online shopping with the possibility of needed returns. After contacting their customer service regarding this matter and having a few back and forth communications, which by the way Petyfy was very prompt with their responses, it was agreed upon that they would give a partial refund without the need to return the backpack and that I would be free to do whatever I wanted with it. Of course, I would have preferred to receive a full refund, but under the circumstances was satisfied with this outcome. I received some money back and donated the backpack to a shelter.
I like the backpack but I need a longer waist strap
Very pleased as well made and fits my pup very well.
Little Amber snuggles up in the backpack and loves to nap in it
I haven't received it yet but I can't wait to get it and use it.
My 13 yr old shepoo absolutely loves this and so do I. She is happy whether it is worn in front or back.
This was bought for an eight week old Rottweiler puppy infant. To protect him from Parvovirus while he receives his Series of shots. To gain immunity to par o. This virus stays in the dirt year around. The puppy feels secure and can here his human Mommy’s heart beat and breath. This provides two free hands to do human chores.
Love the possibility of taking our little dog out wherever we go. He travels very comfortable. Very happy with our purchase.
Very communicative. Shipping was delayed because of covid19 but they got in touch and let me know when it would be in the mail. Got here in perfect conditions. Such a cute backpack.
I love the pet backpack. Just what i needed for my dog to ride on my scooter with me. It insures he cant jump off or fall off. I have a concern about the zipper lasting. It does not seem seem as substantial as rest of fabric.
I ordered the front pouch carrier. At the time my puppy weighed 3.5 pounds so I ordered the small. Unfortunately it took over a month to arrive from Shanghai and it is too small for her to comfortablely fit in and get it zipped. So disappointed that she doesn’t fit because it is exactly what I wanted. Well made, cute and comfortable to wear.
She gets tired and refuses to walk so this is useful I appreciate it
This doggy back pack is amazing . I love it . Is getting cold in New York so I put a warm little blanket inside to make my puppy more comfortable. I walked with it and rode my bike. The bag is great . Maybe you should consider adding a removable liner for weather changes .
I wish the website was more helpful with sizing. I guessed right but would have appreciated more information
My order still says in transit, would like to buy more but I haven't received my backpack. Please resolve or credit my account back. Pay pal has a pending claim
Definitely good quality! Perfect small size for my Pomeranian! Very happy with my purchase ❤️
Seems like high quality product. Bradee enjoys it. Cannot wait to take her everywhere.
I bought it for my 79 year old neighbor and her Shitzu. It beautiful, sturdy and works perfectly!
OK...so I hope this isn't a duplicate, but I couldn't find my review! I bought the backpack in medium for my 18 lb dachshund. I had to fight her to get her into it, but after I got her in and we walked around the house for a bit she settled in. I do think for a dachsie a slightly wider base would be better, but we'll see how it goes. The backpack felt pretty comfortable... I also bought a collar - it's really nice, but I do wish the lettering stood out a bit more. All-in-all I'm very happy with my 2 purchases - they seem well made, so I hope they last.
Fits great. Dog loves it...he goes on long walks no.w
We have only used the item once but so far we are happy with it
Love the product however I ordered red and it is more pink so if you’re are wanting red I would order a different color